The Role of Support Staff in Trauma-Informed Care

The maintenance person ┬ámay be the most important person in a child’s life. The kitchen worker is rebuilding his or her brain as he works beside her in a work-study job. Support staff include the receptionist, the administrative support, the kitchen workers, the...

Administrative Support for Trauma-Informed Care

The actions of the agency administration will determine the success of a transformation to trauma informed care. The administration must truly understand and support this approach, or it will not have a chance. Staff are keenly attuned to what is actually expected and...